tag:blogger.com,1999:blog-7908887233293174679.post7737338069662684008..comments2023-08-19T02:25:22.624-06:00Comments on Cupcake's Quirky Corner: Sunday Sprinkles-ArtFire Security BreachChristie B.http://www.blogger.com/profile/07975725154736726451noreply@blogger.comBlogger18125tag:blogger.com,1999:blog-7908887233293174679.post-79464336271800791012013-02-01T20:45:58.458-06:002013-02-01T20:45:58.458-06:00HEYYYYYYYYYY Mommy, HannahHEYYYYYYYYYY Mommy, HannahAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-7908887233293174679.post-48962348560131457922013-02-01T20:44:48.649-06:002013-02-01T20:44:48.649-06:00Can you tell how to catch a stalker.Can you tell how to catch a stalker.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7908887233293174679.post-5882395314986650772012-01-17T16:44:35.285-06:002012-01-17T16:44:35.285-06:00I saw the thread the COO Tony Ford posted in, to ...I saw the thread the COO Tony Ford posted in, to the seller's customers who had come to the AF forums very upset. His answers to them was, it was only your names and address, not financial info., this stuff happens.<br /><br /> One of the helpful mavens said it was "no big deal". I believe the seller and her customers were very very frustrated by the obtuse people they encountered. I was sickened by what I saw happening. I closed three shops that day. I did not want my customers handled like that ever by this team of mental giants.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7908887233293174679.post-33894724805858530182011-09-19T16:09:55.443-05:002011-09-19T16:09:55.443-05:00Thank you for the info. I'm definitely not kee...Thank you for the info. I'm definitely not keen on shopping in Artfire after this and other things and especially, because of their reaction to such serious issue.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7908887233293174679.post-47800098958031292522011-08-23T14:48:23.921-05:002011-08-23T14:48:23.921-05:00@Anon- Thank you for your comment. I am glad to se...@Anon- Thank you for your comment. I am glad to see that I am not the only one who sees this as a serious issue.<br /><br />@Amanda- I'm no hero :o) just a customer who thinks that people deserve to know the truth.Christie B.https://www.blogger.com/profile/07975725154736726451noreply@blogger.comtag:blogger.com,1999:blog-7908887233293174679.post-53543081116822657322011-08-23T14:27:11.052-05:002011-08-23T14:27:11.052-05:00Christie, you're my hero for posting this stuf...Christie, you're my hero for posting this stuff. I won't be shopping Artfire again, and to make it perfectly clear why, for those hiding in their private forum- it's not because Artfire had a "glitch", "security breach", what-have-you. It's because of the attitude that concerned shop owners received from Artfire and other sellers. I am appalled at the cavalier attitude and insults offered. I will take my "bat-shit crazy" money and shop elsewhere.Amandahttps://www.blogger.com/profile/16745943625885987123noreply@blogger.comtag:blogger.com,1999:blog-7908887233293174679.post-62671462114172918172011-08-23T14:24:40.694-05:002011-08-23T14:24:40.694-05:00This was a major breach of security and probably w...This was a major breach of security and probably why artfire admin would like to keep it as low profile as possible. The potential fallout from releasing someones personally identifiable information goes well beyond losing sellers and buyers. Artfire is lucky they are not very well known. Most of those sellers are completely clueless as to what PII is, the seriousness of this and that it could have devastated the site - while that would be a worst case scenario, certain agencies take the the release of PII very, very seriously.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7908887233293174679.post-14635849871449932682011-08-22T01:20:46.502-05:002011-08-22T01:20:46.502-05:00@Shattered a lot of things that were said in that ...@Shattered a lot of things that were said in that forum were beyond ridiculous, the restraining order comment being a very good example. I also have been keeping my eye open for a public statement from ArtFire that this happened and have found nothing. I followed a few sellers when they left Etsy to go to ArtFire, and it makes me sad that they are now having to once again move. I wish all of the sellers the best of luck in finding a place that they are comfortable with.Christie B.https://www.blogger.com/profile/07975725154736726451noreply@blogger.comtag:blogger.com,1999:blog-7908887233293174679.post-85383559905605592982011-08-22T00:46:31.136-05:002011-08-22T00:46:31.136-05:00I have to respond to MissJupiter first, to say tha...I have to respond to MissJupiter first, to say that anyone who takes restraining orders that lightly needs to shut the heck up. The thing with restraining orders is you have to list your home address, your work address, anyplace you are regularly. Then guess what happens? They give it all to your stalker/abuser/harasser because that person needs to know where they can't go. Surprise, you're not hiding from them anymore!<br /><br />Christie - when Becca dropped the news on Twitter, I went looking for a public statement from ArtFire. Needless to say I never found one (and, in fact, STILL nothing on the ArtFire blog!).<br /><br />MissJupiter is right, a bunch of people went to ArtFire from Etsy after their security breach. I was one of them. Now I'm going to be looking into closing my ArtFire account.Shatteredhttps://www.blogger.com/profile/13236287856529546637noreply@blogger.comtag:blogger.com,1999:blog-7908887233293174679.post-81866611002343587652011-08-21T23:49:21.186-05:002011-08-21T23:49:21.186-05:00@Iris thank you for reading. I just felt it was ve...@Iris thank you for reading. I just felt it was very important to let people know what happened since ArtFire obviously didn't think it was important.Christie B.https://www.blogger.com/profile/07975725154736726451noreply@blogger.comtag:blogger.com,1999:blog-7908887233293174679.post-36501603935541763542011-08-21T23:47:15.338-05:002011-08-21T23:47:15.338-05:00@Miss Jupiter thank you :o)
You make a good point ...@Miss Jupiter thank you :o)<br />You make a good point in your comment. Artfire did not act immediately, and when they did address complaints on their fan page it didn't include an apology which would have went a long way. In fact instead of approaching the complaints on their page I feel they should have immediately addressed the issue by making a status update, tweeting, or even suspending any shopping until they were 100% sure it was fixed.Christie B.https://www.blogger.com/profile/07975725154736726451noreply@blogger.comtag:blogger.com,1999:blog-7908887233293174679.post-1659814239580229202011-08-21T23:45:45.334-05:002011-08-21T23:45:45.334-05:00Thank you for the post. I shall be sharing this i...Thank you for the post. I shall be sharing this info widely. It's awful Artfire didn't apologise and they and some sellers have such a lax attitude toward customer personal information and privacy. I'll be closing my buying account ASAP.Irishttp://mousewings.tumblr.com/noreply@blogger.comtag:blogger.com,1999:blog-7908887233293174679.post-72834150786154830612011-08-21T23:36:56.751-05:002011-08-21T23:36:56.751-05:00Great post, Christie, & thank you, Becca, for ...Great post, Christie, & thank you, Becca, for acting so quickly to protect your customers. I read that ArtFire thread last night, & was very disappointed at how cavalier some of those other sellers were towards the security of their potential customers' privacy; as well as the ArtFire admin's own dismissive tone & claiming that they acted upon it "immediately," when they had been notified 13 hours before they claim to have been "looking into it." Didn't many people run from Etsy just for releasing customers' names, & here it included both physical & email addresses? *sigh* Not everyone's info can be found in the phone book, or even online. One comment I saw mentioned something along the lines of (sorry, I'm not logging in again to get the quote, but if it wasn't deleted, I'm sure there's a screenshot that will be posted by someone this week), if you're trying to avoid someone, that's what restraining orders are for; but if someone has a stalker who is so determined that they feel the need to keep their address secret, it's very possible that's the type of stalker who would not give a restraining order much thought. >.>MissJupiterhttps://www.blogger.com/profile/18389965591959534393noreply@blogger.comtag:blogger.com,1999:blog-7908887233293174679.post-44882131602192061952011-08-21T22:54:20.608-05:002011-08-21T22:54:20.608-05:00@Jessi I agree. ArtFire needs to step up and take ...@Jessi I agree. ArtFire needs to step up and take responsibility for this and let the customers and shop owners know what has happened.<br /><br />@B Of course you can link to this on your blog. I want to thank you for making your customers aware of the problem. You handled the situation beautifully.Christie B.https://www.blogger.com/profile/07975725154736726451noreply@blogger.comtag:blogger.com,1999:blog-7908887233293174679.post-6127432574941934332011-08-21T22:50:01.209-05:002011-08-21T22:50:01.209-05:00Thanks for writing this all out; talk about a nigh...Thanks for writing this all out; talk about a nightmare :/ Invoicing customers directly thru Paypal was the LAST thing I wanted to do this weekend, and I totally didn't have time to write anything this verbiose. Well done! I do believe I will link to this post on my blog, if you don't mind? :DBhttps://www.blogger.com/profile/11722954321867180824noreply@blogger.comtag:blogger.com,1999:blog-7908887233293174679.post-24857693319945319682011-08-21T22:49:14.187-05:002011-08-21T22:49:14.187-05:00Thank you for posting about this. ArtFire should n...Thank you for posting about this. ArtFire should not be given a free pass on this. I hate how they are trying to pretend like it's not a big deal and can't even APOLOGIZE. I know it probably won't do much of anything, but I still filed a complaint with the BBB.Jessi M (Lacquered, Painted, Polished)https://www.blogger.com/profile/05296350642692065400noreply@blogger.comtag:blogger.com,1999:blog-7908887233293174679.post-81784385062740349102011-08-21T22:23:55.476-05:002011-08-21T22:23:55.476-05:00Thank you for taking the time to read my post Anz....Thank you for taking the time to read my post Anz. I was and still am rather disappointed in most of those sellers as well as ArtFire. The lack of concern was eye opening for me as a customer.Christie B.https://www.blogger.com/profile/07975725154736726451noreply@blogger.comtag:blogger.com,1999:blog-7908887233293174679.post-31692777421580576792011-08-21T22:15:05.835-05:002011-08-21T22:15:05.835-05:00I appreciate you taking the time to put this post ...I appreciate you taking the time to put this post together. One of my friends wanted to open an account on Artfire, and after I sent her this, she is no longer too keen on it. I can't believe shop owners went as far to criticize and insult potential customers just because their own personal information was not breached. The lack of concern/respect for the situation is awful.Anonymousnoreply@blogger.com